Privacy Policy

Glamvioz.com acknowledges the importance of safeguarding your privacy. We highly value your privacy and trust in us. This Policy elucidates how we handle user information collected from http://www.glamvioz.com and other offline sources. This Privacy Policy is applicable to both current and former visitors to our website as well as our online customers. Your visit to and/or use of our website signifies your agreement to abide by this Privacy Policy.


Glamvioz.com is a property of M S Traders., incorporated under the Companies Act, 2013, having its registered office  A 5, village  Gokalpur, Gali No 1 Shahdra New Delhi - 110093.

Information We Collect

Contact Information: We may collect your name, email, mobile number, phone number, address, city, state, pincode, country, and IP address.

Payment and Billing Information: When you purchase or book any offered products on our website, we may collect your billing name, billing address, and payment method. However, we do not collect your credit card number, credit card expiry date, or other credit card details on our website.

Information You Post: Any information you post in a public space on our website or on a third-party social media site affiliated with Glamvioz.com may be collected by us.

Demographic Information: We may gather demographic information about you, such as events you like, events you plan to participate in, or any other information provided by you during your interaction with our website. This information may also be collected as part of a survey.

Other Information: When you use our website, we may collect information about your IP address and the browser you're using. We may also track the site you came from, the duration of time spent on our website, the pages accessed, or the site you visit upon leaving us. Additionally, we may collect data regarding the type of mobile device you're using or the version of the operating system running on your device.

Methods of Information Collection

Direct Collection: We collect information directly from you when you register for an event or make a purchase on our website. We also gather information if you post a comment on our website or reach out to us with a query via phone or email.

Passive Collection: Tracking tools like Google Analytics, Google Webmaster, browser cookies, and web beacons are utilized to passively collect information about your website usage.

Third-Party Sources: Information may be obtained from third parties if you utilize integrated social media features on our website. In such cases, the third-party social media site may provide us with certain details about you, such as your name and email address.

Use of Your Personal Information

Contact: We may use your information to contact you for purchase confirmations on our website or for promotional purposes.

Response: Your information may be used to respond to your queries or requests, such as confirming your event registration or contest participation.

Improvement: We may utilize your information to enhance our products and services, customizing your experience with us based on your preferences.

Analysis: Information may be used to analyze site trends and customer interests, thereby aiding us in improving our website and products. We may combine data obtained from you with information from third parties for this purpose.

Security: Information may be utilized for security purposes to protect our company, customers, or websites.

Marketing: We may send you information about special promotions, offers, new features, or products, whether they are our own or third-party offerings that we believe may be of interest to you. Additionally, if you make purchases from us, you may be enrolled in our newsletter.

Transactional Communications: We may send you emails or SMS regarding your account or product purchases.

Legal Compliance: We may share information as required by law or to protect ourselves in response to a court order, subpoena, government agency request, or when investigating potential fraud.

Successor Entities: In the event of the sale or transfer of all or part of our business, we may share customer information, including your personal information, as part of that transaction.

Unspecified Purposes: If we intend to share your information for purposes not mentioned in this policy, we will inform you beforehand.

Email Opt-Out

You have the option to opt out of receiving our marketing emails. To stop receiving promotional emails from us, please email unsubscribe@glamvioz.com. Please allow up to ten days for your request to be processed. However, even if you opt out of marketing messages, you will still receive transactional communications via email and SMS regarding your purchases.

Cookies

We use cookies on our website for record-keeping purposes. The information stored in cookies may be linked to any personally identifiable information you provide while on our website.

We employ both session ID cookies and persistent cookies. Session cookies facilitate secure navigation on our website, expiring when you close your browser, while persistent cookies remain on your hard drive for an extended period.

You can remove persistent cookies by following instructions provided in your Internet browser's help file. Note that if you reject cookies, some areas of our website may be limited in functionality.

Please be aware that third-party partners, such as advertisers, may set cookies when delivering banners on our website. We do not have access to or control over these cookies.

Our web servers automatically collect limited information about your computer's Internet connection, including your IP address, when you visit our website. This information is used to deliver web pages to you, customize our website to customer interests, measure traffic within our website, and determine geographic locations of our visitors for advertising purposes.

Voluntary Disclosure of Information

Supplying personally identifiable information is voluntary. Registration is not mandatory to use our website. However, certain services may only be available to registered users.

You have the option to update your information, change your account settings, or opt in or out of marketing, promotional, or newsletter mailings at any time.

If you wish to deactivate your account or correct/update your personally identifiable information, please contact our Customer Care Team at care@glamvioz.com.

Upon request, we will delete or block your personally identifiable information from our database, canceling your registration. However, please note that your information may still be stored in archives on our servers even after account deletion.

Security Measures

To safeguard your privacy and security, we employ security procedures to verify your identity before granting access or making changes to your personally identifying information.

Appropriate physical, electronic, and managerial procedures are in place to protect against the loss, misuse, or alteration of information under our control. Access to our servers is restricted to authorized personnel only, and information is shared with respective personnel on a need-to-know basis to complete transactions and provide requested services.

While we strive to maintain the confidentiality of your personally identifiable information, please be aware that transmissions over the Internet are not entirely secure. Therefore, by using our website, you acknowledge that (Glamvioz) M S Traders. shall not be liable for any disclosure of your information due to transmission errors or unauthorized acts of third parties.

We adhere to industry standards to protect personal information and email addresses submitted to us, both during transmission and upon receipt. However, no method of transmission over the Internet or electronic storage is 100% secure.

All information collected on Glamvioz.com is securely stored within our controlled database. Our servers are protected by firewalls, and access is password-protected and strictly limited. Nevertheless, no security system is infallible, and we cannot guarantee the absolute security of our database or the interception of information during transmission over the Internet. Please note that any information you post in discussion areas is accessible to anyone with Internet access.

Third party sites

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

M S Traders

ADD - A 5, village  Gokalpur, Gali No 1 Shahdra New Delhi - 110093

E-mail: glamvioz@gmail.com

Time: Mon-Fri (11am – 7pm)

Updates to this policy

This Privacy Policy was last updated on 10-05-2024. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

Payment Options

You may pay for your purchases on Glamvioz.com using one of the following options:

  • Valid Credit / debit Cards (VISA or Master)
  • Valid Debit cards (VISA or Master) may be used, if your issuing bank permits you to use these online Secure Card payments
  • com accepts all Visa and Master credit cards and debit cards and is committed to provide a safe transaction environment by using a secure process for payment handling
  • com also offer Cash on delivery option.
  • To enhance security of your payment data, you are automatically redirected to the acquiring bank payment gateway website, where all required transaction details (i.e. credit/debit card number, expiration date, CVV etc.) are captured on the secured payment page, and encrypted using Industrial Strength Cipher, and are securely transmitted to your Card Issuing bank for obtaining an authorization decision. At no time during the purchase process or thereafter, does Nandini West has access to, or stores, your complete card account information. For more details on this please refer our Privacy Policy
  • For greater security, we have enabled our systems for Verified by VISA and Mastercard Secure Code facility, applicable to VISA and MASTERCARD respectively. This is an additional security measure necessitating you to enter a password which only you, the card holder, can have access to. Also, Glamvioz.com does not capture any such passwords and you enter this directly into a bank secure system.
  • It is not uncommon for a request for credit / debit card authorization to fail once or twice before the card is finally authorized. This happens due to problems with your card issuing banks servers. You must try again till you get a successful notification.
  • At times the bank payment servers or your issuing banks payment servers may be down, in which case a message will be posted informing you of the same. Under such circumstances, you can continue shopping and add items to the bag which would then be saved and you can come back later and complete the payment transaction within 24 hours.
  • If you are using a card issued by a bank outside India to place your order and if your card is not registered for Verified by Visa or Mastercard Secure Code facility, you would have to send us a scanned copy of the Front side of the card used to place the order. The scanned copy should be sent to care@glamvioz.com. Please mention your Order reference number in the subject line of the email.
  • Payment on your card bill will appear in your local currency (as per the norms of your card issuing bank). Your card will be charged in Indian currency as per prevailing rate of exchange and charge policies of your card issuer.

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India & you agree that the courts of Delhi shall have exclusive jurisdiction.